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Containers

WHAT IS BETTER FOR ME: LCL (CONSOLIDATION) OR FCL (FULL CONTAINER)?

This depends on size and volume of your shipment. Generally, if you have more than 15 cubic meters (or 530 cubic feet), it is more cost efficient to use your own 20-foot container (FCL) for your own exclusive use with no sharing. For smaller shipments, it is more cost effective to share a container (LCL). There are other advantages and disadvantages for FCL vs. LCL that are shipment-specific.

WHAT KIND OF CONTAINERS DO YOU SHIP?

The following link shows all of the containers and their dimmension. We can provide you with any of these containers that best suite your needs. Most typically we provide 20’ 40’ and 40’high cube.

HOW WILL I KNOW WHICH CONTAINER TO USE FOR MY SHIPMENT?

Call us at (877) 773-8694 or email us by filling out the quote request. We can price your shipment for free.

HOW MUCH DOES IT COST TO SHIP A CONTAINER?

Depends on the size and volume of your goods as well as the specific menu of services that you need.

No two shipments are alike and price of ground and ocean transportation greatly varies. Each shipment is uniquely priced and we have to understand your particular circumstances to quote an accurate price.

Some shipping companies quote teaser rates to get the customer committed and after a few weeks into the shipping process, the costs suddenly increase or key services are not performed and dismissed as customer’s responsibility.

After understanding your specific needs, we tell you everything that that you will encounter and our service does not expose the customer to any unknown risks.

WHICH PORTS DO YOU SERVICE?

We ship to all ports across the globe. There are no limits as we even ship to small ports to give our customers more flexibility. For example, In the Adriatic Sea we have service to Kopar in Slovenia; Rijeka, Split and Ploce in Croatia; and Bar in Montenegro.

HOW MUCH TIME DOES IT TAKE FOR A CONTAINER TO REACH ITS DESTINATION?

From Los Angeles, CA to a major port in Europe (e.g. Rotterdam, Hamburg or similar) will travel 20 – 30 days.

From Los Angeles, CA to a smaller port in Europe (e.g. Bar, Split, Kopar or similar) will travel 45 – 50 days.

HOW MUCH TIME CAN I HAVE TO LOAD THE CONTAINER?

Maximum 5 days. Typically the container is delivered to you on Friday and picked up either on Monday, Tuesday, but no later than Wednesday – depending on when you are finished with loading.

CAN I TRACK MY SHIPMENT WHILE IN TRANSIT?

You can call or email us while your shipment is in transit and we can provide with the approximate location of the vessel as well as an estimate of arrival. We do not maintain automated tracking such as UPS or FedEx. Or we can provide you with the steamship line name and container number and you can track it on their website.

WHAT TYPES OF GOODS DO YOU TYPICALLY SHIP?

All non forbiden cargo such as: general commercial cargo, household goods, furniture, cars, boats, etc ...

WHO ARE YOUR TYPICAL CUSTOMERS?

Small businesses and individuals with two or more residences in two different countries that are not easily accessible by ground transportation alone.

HOW BIG ARE THE CONTAINERS AND HOW MUCH SPACE IS ACTUALLY INSIDE OF A CONTAINER?

The following link can show you the precise dimensions and internal space of various types of containers.

Oversized cargo

MY GOODS ARE TOO LARGE TO FIT INSIDE OF A 20-FT OR 40-FT CONTAINER.
CAN YOU SHIP GOODS THAT CANNOT FIT INSIDE OF A CONTAINER?

Yes. Large items are either fastened onto a a platform called flat rack container or we can ship it by ro-lo vessel or a bulk carrier.

WHAT IS A "FLAT RACK" AND DO YOU PROVIDE IT?

A flat rack is a type of container without walls or a ceiling. Flat racks are 20-Ft and 40-ft.

Loading containers

WHO LOADS THE CONTAINER?

You or we can load the container.

CAN C.O.LOGISTIC LOAD MY GOODS INTO THE CONTAINER?

Yes if you bring your goods to our warehouse. If you wish to have someone load your container at your address, you can hire a local company which specializes in properly loading containers. We can provide you with recommendations.

CAN YOU DELIVER THE CONTAINER TO MY ADDRESS SO THAT I LOAD THE CONTAINER BY MYSELF?

Yes.

HOW MUCH TIME CAN I HAVE TO LOAD THE CONTAINER?

Maximum 5 days. Typically the container is delivered to you on Friday and picked up either on Monday, Tuesday, but no later than Wednesday – depending on when you are finished with loading.

CAN YOU PICK UP MY GOODS AT MY ADDRESS, TAKE IT TO YOUR WAREHOUSE AND LOAD IT INTO THE CONTAINER?

Yes only if your goods are packaged and ready for shipment. We do not package. Vehicles do not need to be packaged.

WHEN YOU DELIVER THE CONTAINER TO MY ADDRESS, DO YOU PLACE IT ON THE GROUND (E.G GROUND LEVEL)?

No. The container remains on the trailer.

IF THE CONTAINER REMAINS ON THE TRAILER, HOW WILL I LOAD MY CAR INTO THE CONTAINER?

You must hire a towing truck with a platform. The towing truck will pull your car onto its platform, place the platform at the same level as the container entrance and then you simply drive your car into the container.

HOW ARE GOODS FASTENED AND SECURED INSIDE OF THE CONTAINER?

See detailed explanation here.

DO MY GOODS HAVE TO BE LOADED INTO THE CONTAINER IN A PARTICULAR ORDER?

No, if you are loading furniture, house wares, personal stuff, etc…

Yes, if you are also shipping a car or motorcycle in the same container. By law vehicles MUST be loaded last such that they are first and most accessible when the container doors are opened.

IS THERE A SPECIFIC WAY TO LOAD A VEHICLE INTO THE CONTAINER?

Yes. See Cars, Boats, Motorcycles section below

IS THERE SECURITY FOR MY GOODS ONCE THE CONTAINER IS NO LONGER IN MY CONTROL?

The level of security is similar to your checked luggage at the airport.

This is necessary in the unlikely case that US Customs wishes to inspect you container which would necessitate being able to move your goods around.

Cars, boats, motocycles, etc ...

DO YOU SHIP AUTOMOBILES, MOTORCYCLES AND OTHER VEHICLES?

Yes. In fact we also routinely ship construction equipment such as front loaders and scrapers.

DO YOU SHIP BOATS?

Yes. No size limit.

WHAT DOCUMENTS ARE REQUIRED WHEN SHIPPING VEHICLES OUT OF USA (CARS, MOTORCYCLES, BOATS, ETC)?

Used vehicle: you need to provide an original certificate of title (Pink Slip) if the shipper’s name is the same as on the title. If you just purchased a used vehicle and still do not possess title in your name, then you need to provide an original certificate of title endorsed in your name (along with the new owner’s information on the back of the endorsement) and an original bill of sale (purchase receipt).

New vehicle: you need to provide an original Manufacturer’s Certificate of Origin (MCO) with your name on it and an original bill of sale (purchase receipt).

DOES THE VEHICLE HAVE TO BE SEPARATED FROM OTHER GOODS LOADED INTO THE CONTAINER?

Yes. You have to construct a sturdy wooden partition between the car and the other goods. This partition prevents movement and vehicle damage during manipulation in the ports as well as during transit.

DOES THE VEHICLE HAVE TO BE FASTENED INSIDE OF THE CONTAINER?

Yes. The vehicle must be very well fastened. Standard 2”x4”’ are cut to slightly more than tire-width and are nailed down to the container’s wooden floor such that they prevent the vehicle’s forward and backward motion. This must be done on all tires. Also, each axel corresponding to each wheel must be tied with chains, ropes or sturdy cables and fastened to the hooks located on the container walls. It is very important that the axels are properly and firmly tied and that the tying system does not break in transit to ensure that the vehicle does not sustain any damage.

HOW MUCH GAS SHOULD I LEAVE IN THE GAS TANK?

Minimal amount of gas should be left in the gas tank. Never ship a vehicle with a full tank of gas.

WHAT ALL NEEDS TO BE DONE TO THE VEHICLE AFTER IT IS LOADED INTO THE CONTAINER?

Besides a near-empty gas tank and sturdy fastening of the vehicle (see above), you must also perform the following:

  1. 1. Disconnect the car battery
  2. 2. Unlock all doors
  3. 3. Leave car keys in the glove box.

This is necessary in the unlikely case that US Customs wishes to inspect you container which would necessitate being able to move your goods around.

CAN I LOAD ADDITIONAL GOODS INSIDE OF THE VEHICLE OR BOAT?

Yes, but too much weight can damage the vehicle’s tires due to prolonged stationary friction. In the case of the boat, the trailer tires may similarly suffer.

AS A US CITIZEN, DO I HAVE THE LEGAL RIGHT TO DRIVE MY VEHICLE WITH US LICENSE PLATES IN A FOREIGN COUNTRY?

Yes. For example in Croatia you may drive as long as the vehicle has a current US license and car insurance from a local carrier.

AS A US CITIZEN, DO I HAVE THE LEGAL RIGHT TO OPERATE MY BOAT WITH US FLAG IN A FOREIGN COUNTRY?

Yes. For example in Croatia you are allowed to operate your boat as long as your boat is registered in the US and as long as you have given notice to your local port authority.

IS THERE A TIME LIMIT AS FOR HOW LONG I CAN LEGALLY DRIVE MY VEHICLE WITH US LICENCE PLATES IN A FOREIGN COUNTRY?

Typically yes. Laws vary by country. For example in Croatia US license plates can technically be driven for 6 months; the law requires that after 6 months you are supposed to take the car out of the country and re-enter Croatia to remain under the 6-month limit. You can obtain more details on various countries through the corresponding consulate office in the US.

IS MY US CAR INSURANCE VALID IN A FOREIGN COUNTRY?

No. US insurance is valid only on US soil. For example in Croatia you must purchase car insurance from a local carrier in order to legally operate the vehicle. Insurance does not have to be purchased for an entire year unless you plan to operate the vehicle for an entire year. Instead insurance can be purchased only to cover the length of your stay.

CAN I LICENSE MY US VEHICLE IN A FOREIGN COUNTRY?

Yes. For example to do this in Croatia, you must obtain a Duty Tax Exemption Permit from the Croatian consulate in the US. You should check in the consulate office of the country you are shipping to.

IF I AM IMPORTING MY VEHICLE WITH A DUTY TAX EXEMPTION PERMIT, DO I PAY FOR CUSTOMS OR TAXES (VAT)?

Yes. For example in Croatia there are no customs, but there is reduced tax (VAT) of 10 – 15% based on the value of the vehicle. See more information on customs and taxes below. You should check in the consulate office of the country you are shipping to.

IS THERE A VEHICLE AGE RESTRICTION WHEN IMPORTING USING A DUTY TAX EXEMPTION PERMIT?

No. For example in Croatia the law only requires that you have owned the vehicle for at least 6 months.

WHAT ALL CAN I IMPORT INTO EUROPE WHEN USING A DUTY TAX EXEMPTION PERMIT WITHOUT HAVING TO PAY CUSTOMS OR FULL TAXES (VAT)?

You can import car, motorcycle, boat, furniture, household goods, personal things and similar. Essentially you can import whatever you own and use in the US to live daily life.

BESIDES ME, CAN ANYONE ELSE DRIVE MY CAR WITH US LICENSE PLATES WHILE IN EUROPE?

Yes, family members with US citizenship and a valid US driver’s license. Croatian citizens with Croatian drivers’ licenses are forbidden from driving a vehicle with US license plates.

CAN I GIFT OR SELL MY US VEHICLE IN A FOREIGN COUNTRY?

Yes.

CAN I SHIP A SINGLE CAR OR A SINGLE BOAT OR SOME OTHER SMALLER GOODS WITHOUT USING AN ENTIRE CONTAINER (E.G. USING LCL INSTEAD OF FCL)?

Yes. If you are shipping from the US west coast, you can use our consolidation (LCL) which originates in our warehouse in Carson, CA and travels to our warehouse in Split, Croatia (Dugopolje). This final destination is central and a key connection hub for all destinations in Central and East Europe.

HOW DOES YOUR “CONSOLIDATION” (LCL) WORK?

  1. 1. You simply call us and reserve a space on the container for the goods that you wish to ship.
  2. 2. You bring your goods to our warehouse in Carson, CA.
  3. 3. When the container arrives in Split, it is unloaded in our warehouse in nearby Dugopolje.
  4. 4. You can pick up your vehicle or boat in our warehouse (your arrange further transportation) OR we can deliver it to your address. We do not deliver to the islands.

Warehousing

WHEN IS WAREHOUSING REQUIRED?

Warehousing is typically only required when you are using our consolidation (LCL) service.

HOW MUCH DOES WAREHOUSING COST?

Typically nothing. There is not a cost associated when your shipment is waiting for loading when using our consolidation service. However if you fail to pick up your goods at the destination warehouse or fail to arrange for transportation to your address after 7 days after receiving a notice of shipment’s arrival, you will begin to incur daily warehousing charges.

Customs

WHAT ARE CUSTOMS?

Customs are a government authority in a country responsible for collecting and safeguarding customs duties and for controlling the flow of goods including animals, personal effects and hazardous items in and out of a country.

CAN C.O.LOGISTIC HELP ME WITH PASSING CUSTOMS?

Yes. We can assist and provide you with all of the required customs forms and be along your side when dealing with customs officers.

IS MY SHIPMENT SUBJECT TO CUSTOMS INSPECTION OR FEES?

Yes. All shipments that cross country boarders are subject to customs.

HOW DO I DEAL WITH CUSTOMS?

You can hire a local customs broker or C.O.Logistic. Unless you are experienced with shipping, you should not attempt to deal with customs directly by yourself.

WHO PAYS FOR CUSTOMS CLEARANCE?

Usually the shipper of the goods pays for customs, but consignee (resceiver a t destination) can pay as well.

HOW MUCH ARE CUSTOMS AND TAXES (DUTIES)?

Customs and taxes vary by country. For example, in Croatia the customs duty rate is based on the type of good. Taxes (VAT) are 23%. That is why we advise hiring a customs broker to assist you in minimizing your customs duties and taxes (VAT). In Croatia…

HOW DO CUSTOMS AFFECT MY CAR, MOTORCYCLE, OR BOAT?

It depends. See Cars, Boats, Motorcycles, etc… section above.

CAN I SEND GIFTS SUCH AS CLOTHING TO MY FAMILY IN CROATIA?

Yes. The recepient is subject to customs and taxes (VAT).

Insurance

IS INSURANCE RECOMMENDED?

Yes.

CAN YOU PROVIDE INSURANCE FOR MY SHIPMENT?

Yes. C.O.Logistic can sell you insurance for your shipment while in transit. Our insurance is of type AAR: against all risks.

HOW MUCH DOES IT COST TO INSURE A SHIPMENT?

The cost of insurance against all risks is 2% of your shipment’s reported value.

IF I INSURE A VEHICLE FILLED WITH PERSONAL GOODS, ARE THOSE GOODS ALSO INSURED?

Only if the goods are declared on the insurance policy for the purpose of determining your shipment’s total value.

IS INSURANCE MANDATORY FOR SHIPPING WITH YOUR COMPANY?

No. Insurance is not mandatory.

WHAT TYPE OF LOSS OR DAMAGE DOES INSURANCE COVER?

100% of your reported value.

UP TO WHAT AMOUNT DO YOU INSURE?

No limit on value.

HOW OFTEN DO ACCIDENTS HAPPEN?

Rarely, but they do happen. Even without an accident, your goods can be damanged inside of the container depending on how well the goods are secured and how the container is handled in port. Most of our customers purchase insurance from us.

Receiving your goods

HOW WILL I KNOW WHEN MY GOODS HAVE ARRIVED?

We will notify you several days prior to your shipment arriving.

WHERE WILL MY GOODS BE ONCE THEY ARRIVE?

Your goods will be in our bonded warehouse or in the port. You can either pick up your goods at these locations or arrange with us to have your goods or your entire container delivered to your address.

HOW DO I TAKE POSSESSION OF MY GOODS ONCE THEY ARRIVE?

After you pay for any customs or taxes (VAT), you are able to immediately take possession of your goods during normal business hours.

CAN YOU PROVIDE TRUCKING AND LOGISTICAL SERVICES UPON ARRIVAL AT THE DESTINATION PORT OR WAREHOUSE?

Yes. You can arrange this with us up front, while your shipment is in transit or upon arrival in destination port or warehouse. This may change your final price of shipping.

CAN SOMEONE TAKE POSSESSION OF THE SHIPMENT BESIDES THE CAR’S OWNER?

If your shippment was sent with a Duty Tax Exemption Permit , only the owner is able to take possession and is required to be present to pass customs.

If the goods are not shipped using a Duty Tax Exemption Permit, then any member of the owner’s family can pick up the goods, provided that they are US citizens, have a valid US driver’s license and have the sender’s power of attorney.

WHAT DOCUMENTS ARE REQUIRED IN ORDER FOR MY GOODS TO BE RELEASED?

C.O.Logistic prepares and sends to you all of the required documents in time for you to take possession of your goods. Document preparation is part of our service and is included in our price.

HOW MUCH TIME DO I HAVE TO PICKUP MY GOODS?

LCL: Consolidations can remain in our bonded warehouse for 7 days free of charge. After that warehousing costs will be incurred.

FCL: as soon as the container arrives at the port, it typically has 3-5 days to pass customs. The 3-5 days are free, but the actual length of time depends on the maritime shipping company. If the container is not claimed within the 3-5 day period, the shipping company will assess demarge charges of $100 - $300 per day.

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